FAQs
Have a question? Feel free to check out our FAQs
Frequently Asked Questions
Contact us to share your vision or sketches. Our team guides you through consultation, quotation, and design, tailoring a project plan to create your unique jewelry collection.
MOQs are 30-50 pieces for sterling silver or brass, and 5-10 pieces for solid gold. Contact us to discuss flexible MOQs tailored to your project’s scale and requirements.
Design and prototyping/sampling typically take 2-3 weeks. Bulk production usually takes 4-6 weeks, depending on styles and quantity. We confirm timelines during consultation.
Yes, we provide NDA protection to safeguard your designs. Our Hong Kong-based designers ensure strict confidentiality, allowing you to develop unique, market-ready jewelry with confidence. Please contact us for more details.
RJC, BSCI, and Kimberley Process certifications ensure ethical sourcing, fair labor, and conflict-free diamonds. Our 30,000m² factory upholds responsible practices for sustainable jewelry production.
Yes, our jewelry complies with REACH nickel regulations, ensuring safe, allergy-free products. Test reports verify compliance, meeting global safety standards for B2B clients.
Upon request before order confirmation, we supply test reports validating material integrity and ISO 9001:2015 compliance, ensuring consistent quality and ethical standards.
We use RJC-certified recycled metals, offer biodegradable packaging, and employ energy-efficient processes. Our factory minimizes waste, aligning with sustainable jewelry manufacturing standards.
We ship to 90+ countries, with delivery in 5-15 business days, depending on location and order size. Exact timelines are provided during project planning.
We offer ongoing support for reorders, design tweaks, or issue resolution. Our team ensures seamless communication to maintain your brand’s success with custom jewelry.